Voice over Internet Protocol (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, IP communications, and broadband phone service. The term Internet telephony specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). The steps and principles involved in originating VoIP telephone calls are similar to traditional digital telephony and involve signaling, channel setup, digitization of the analog voice signals, and encoding.
Due to bandwith effieciancy and the low cost the VoIP Technology can provide, businesses are migrating from traditional copper wire telephone systems to VoIP systems to lower their monthly phone/telephone cost, thus increasing their bottom line. VoIP allows for both data and voice to be run over a single network, which in return lower the infrastructure cost of a telephone system significantly.
Some of the advantages of switching over to VoIP include
- No need to change your company phone number when switching over to VoIP.
- No loss of quality in your phone calls when you switch from landline to VoIP.
- For the enterprise, VoIP reduces cost for equipment, lines, manpower, and maintenance.
- Even though the setup cost is not so significant, significant nett savings can result from managing only one network and not needing to sustain an analogue telephony system in an increasingly digital and data-centered world. There is no longer a need for several teams to manage a data network and another to manage a voice network.
- For consumers, VoIP reduces the charge of subscription or usage, especially for long distance and international calls.
In short – VoIP is a method for taking your analogue signals like those which you will hear on your normal phone and converting them into data that can be transferred over the internet . This is something that provide free phone calls anywhere in the world.
Instead of rolling out large expensive networks, we decided to take a different approach and bring the biggest & the best VoIP networks to our customers through a single medium.
What happens with your calls is that they are carried over the internet to routing servers which automatically re-route them to the top VoIP networks in SA. The choice of who to re-route your calls to depends on who has the best quality of service and call rates at that time.
Some of the networks we utilize includes the following:
We utilize VoIP on two different ways. One of the simple ways to use VoIP is via a device called a analog telephone adapter (ATA). This device enables you to connect your regular phone to your computer or internet for use with VoIP. It take your regular analog signal and convert it into data that can be transferred over the internet. The other method is by use of IP Phones. IP phones is a phone that may look like your regular phone but is technologically more advanced. This phone works with other adapters different from your regular phone that connects into your internet router. There is no need for extra adapters when using IP Phones and these phones has the built in technology on board to handle your VoIp call. We also offer inter branch VoIp so you can save on cost when your staff needs to make calls to carious branches.
The following other regular Add on services is also available.
- Caller ID
- Call Waiting options
- Call Transfer options
- Return Call
- Three way Calling
- Number Porting